This was a Quarterly Business Review presentation I did as part of the RecastSuccess Customer Success Management certification program I completed in March 2023.
In preparation for this QBR, I analyzed fake data on the progress of a change management initiative for a company called Customer Orange and prepared this presentation deck: https://drive.google.com/file/d/1zpPT…
In the video, I play the part of a Customer Success Manager working for Cleo, assigned to the client Customer Orange.
I’m hopeful that this video highlights my overall presence in meetings and presentations and my ability to engage wth clients.
