AI-Assisted CASA Student Retention Proposal for University of San Francisco

My final project for a Kellogg School of Management Executive Ed course on Generative AI: Executive Strategies to Unlock Enterprise Value. This proposal proposes ideas for enhancing student success and retention at USF and other universities using AI tools and data integration.

Note – the AI Canvas used is a proprietary Kellogg School of Management model and should not be used without their permission.

Kimberly Renee Knowles

Certified Customer Success Manager and RecastSuccess Graduate with 15+ years client-facing experience retaining caseload of 625 higher education students as strategic advisor, program director, and multi-functional collaborator. Ex-Procter & Gamble market researcher and innovator in digital, scaled, and tech-touch customer success, leveraging artificial intelligence, Salesforce CRM, and consumer insights to deliver a highly personalized customer journey. Mom, dancer, and online karaoke singer in my spare time!

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