Engaging At-Risk Students Through Both Reactive and Proactive Means (Change Management / Retention)

This is the slide deck from a presentation I gave in 2011 at a NACADA National Conference conference on the programs and playbooks that I created for the University of San Francisco School of Management to reduce churn and increase student engagement in the five years that I was there after being brought in as Retention and Matriculation Advisor.

*NACADA is the National Academic Advising Association.